Emerging technology has drastically changed the automotive industry. For instance, the demand for e-commerce platforms for vehicles has shot up significantly, especially after the onset of the pandemic. Consumers are
One thing that’s constant is change. The last few years have seen the automotive field go through drastic changes and the transition is far from complete. This time we’ll cover
There are several ways to build a stronger relationship with your customers, but it all boils down to some old-fashioned face-to-face time. If you’re aiming to get your potential car
Unfortunately, there is no fixed formula as to what makes a car dealership successful nowadays. With trends and dynamics in the industry changing at a fast pace, old methods are
In any industry, businesses looking to succeed must adapt their processes according to the market, ever-changing customer expectations and available options. The automotive industry is no exception. The shift towards
The rumbling skies in Brussels have finally cleared the air above Europe once and for all – in 12 years, we’ll only be able to buy such new cars in
Are you a car dealership looking to improve customer service game? If so, then you’re in the right place. Every customer experience is an opportunity to make a lasting impression
It is faster and easier to get your existing customers to make another purchase and repeat purchases rather than find, attract, and convince new customers to make their new purchases.
Are you ready for a digital revolution? In 2023, customers are expecting more from their dealership experience than ever before. They’re looking for a convenient and seamless online shopping journey
In this automotive CRM case study, we find out how City Motors AS was able to increase the efficiency and revenue of their dealerships, whilst improving their customer experience. Quick
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